Roadmap to Freedom - MUSAC COVID-19 Updates

Statement relating to COVID-positive case associated with MUSAC - 04/02/2022

We have been informed by NSW Health that person/s who subsequently tested positive for COVID-19 attended the Macquarie University Sport and Aquatic Centre (MUSAC) on:

• Sunday 30 January
• Monday 31 January
• Tuesday 1 February
• Wednesday 2 February

Unfortunately, we have not been made aware of the time and location in the Centre in all cases above.

As far as we are aware in all cases to date, COVID-19 was contracted within the community and not at MUSAC.

The health advice for anyone who attended MUSAC on the above dates is to monitor for COVID-19 symptoms and get tested if unwell or experiencing symptoms.

We understand that this information may raise some concerns for some members and visitors, and you are welcome to call (02) 9850 7636 if you have any further questions.

Sincerely,

Venue Management

Statement relating to COVID-positive case associated with MUSAC - 20/12/2021

We have been informed by NSW Health that that person/s who subsequently tested positive for COVID-19 attended the Macquarie University Sport and Aquatic Centre (MUSAC) on:

• Monday 13 December 2021
• Wednesday 15 December 2021 (refer statement below*)
• Friday 17 December 2021
• Saturday 18 December 2021
• Monday 20 December 2021

Unfortunately, we have not been made aware of the time and location in the Centre*.

As far as we are aware in all cases to date, COVID-19 was contracted within the community and not at MUSAC.

The health advice for anyone who attended MUSAC on the above dates is to monitor for COVID-19 symptoms and get tested if unwell or experiencing symptoms.

We understand that this information may raise some concerns for you, and you are welcome to speak with the me on 0422 895 717 if you have any further questions.

Yours sincerely,

Bruno Toppini
Venue Operations Manager

Statement relating to COVID-positive case associated with MUSAC (Pool Deck)  - 15/12/2021

A person who attended the Macquarie University Sport and Aquatic Centre (MUSAC) on Monday 13 December 2021 has tested positive for COVID-19.

As far as we are aware the case was contracted within the community, not at MUSAC.

We have yet to be formally contacted by the Northern Sydney Public Health Unit, however we are aware that the person attended the 50m outdoor pool area and 25m indoor pool area between 5:30PM to 10:00PM.

Any staff who worked in the Centre on 13 December between 5:30PM and 10:30PM are advised to monitor for COVID-19 symptoms and get tested if unwell or experiencing symptoms.

We understand that this information may raise some concerns for you, and you are welcome to speak with the me on 0422 895 717 if you have any further questions.

Yours sincerely,

Bruno Toppini
Venue Operations Manager

NSW Government advise of restrictions easing - 14/12/2021

The NSW Government advised restrictions will be further easing from 15 December 2021.

Whilst we will finalize what the implications of these restrictions are for MUSAC, and subsequent changes to our COVIDSafe Plan, from Wednesday 15 December 2021:

1. We will no longer be check members and patrons’ vaccination status upon entry. However, we are still requiring everyone sign in via the Service NSW QR Code
2. Members, patrons and staff will no longer be required to wear face masks in MUSAC (including facemasks for LTS Instructors)

The government roadmap may be fine-tuned as NSW Health monitors the COVID-19 situation over the coming weeks. We will take this time to review further changes to our COVIDSafe Plan in line with the Public Health Order and guidance from the University and advise of any changes as they relate to how you presently can access and utilize MUSAC soon after.

Statement relating to COVID-positive case associated with MUSAC (Group Fitness) - 13/12/2021

A person who attended the Macquarie University Sport and Aquatic Centre (MUSAC) on Wednesday 8 December 2021, subsequently tested positive for COVID-19 yesterday on Sunday 12 December.

They attended a Body Pump class between 7:30pm – 8:30pm.

The Centre was advised of the case today and the information we have at present is that the virus was contracted in the community, not at MUSAC.

Staff and close contacts have been notified today and those affected have been advised to monitor for COVID-19 symptoms and get tested if unwell or experiencing symptoms.

The Centre is working with NSW Health and additional cleaning is being undertaken.

We understand that this information may raise some concerns for you, and you are welcome to speak with the me on 0422 895 717 if you have any further questions.

Yours sincerely,

Bruno Toppini
Venue Operations Manager

Statement relating to COVID-positive case associated with MUSAC  - 23/11/2021

A person who attended the Macquarie University Sport and Aquatic Centre (MUSAC) on Sunday 21 November 2021, subsequently tested positive for COVID-19 yesterday on Monday 22 November.

They attended the gymnastics hall and indoor 25 metre pool between 10:00AM and 12:00 noon.

The Centre was advised of the case this afternoon and the information we have at present is that the virus was contracted in the community, not at MUSAC.

Staff and parents have been notified today and those affected have been advised to get tested.  The Centre is working with NSW Health and additional cleaning is being undertaken.

I understand that this information may raise some concerns for you, and you are welcome to speak with the me on 0422 895 717 if you have any further questions.

Yours sincerely,

Bruno Toppini

Venue Operations Manager

Amendment to Public Health Order - 22/10/2021

An amendment has been made to the Public Health Order, and masks are no longer required for Group Fitness classes.

MUSAC re-opening statement - 15/10/2021

After four long months in lockdown, we cannot wait to re-open our doors on Monday 18 October 2021.

This is a truly exciting occasion, and we are thrilled to be offering our services to members and the wider community once again.

What to expect when you arrive

Before we all get caught up in the excitement however, we did want to take the opportunity to re-familiarize you with the COVIDSafe protocols and Conditions of Entry at MUSAC.

One of the key conditions of entry is the requirement to show your proof of vaccination or your medical exemption to staff every ti me you attend the centre.

If you are 16 years or older, you will need to present staff your proof of vaccination or medical exemption as set out by the NSW Government, or your Service NSW app with the COVID-19 Digital Certificate incorporated.

Our staff will be on hand to greet you and assist with this process.

Your advanced preparation and participation with the above will allow us to best manage the flow of patrons in and out of the centre, allowing you to access the centre more easily.

Group Fitness Timetable

Group Fitness will return with a revised timetable. As restrictions continue to ease the number of classes will continue to increase in accordance with the NSW Public Health information

As a reminder the current Public Health Order states masks must be worn in ALL indoor gym classes, and we remind you to please bring your own mat and towel.

Children's Programs

As previously communicated, Children's Programs will return Monday 25 October 20201. This is part of the two-stage approach to re-opening MUSAC and all students have been automatically re-enrolled. Please check your GreeneDesk profile if you are unsure of your booking/s.

Important Dates

• Monday 25th October 2021 – Children’s Programs return
• Sunday 19th December 2021 – Last day of Children’s Programs for 2021
• Tuesday 4th January 2022 – Week 1 Holiday Programs
• Monday 10th January 2022 – Week 2 Holiday Programs
• Monday 17th January 2022 – 2022 Children’s Programs commence

Sports Programs Missed Lesson Policy

All Children’s Programs members are reminded of the application of our Missed Lesson Policy, which remains subject to availability.

Crunch Café Welcome Back Offer

As a sincere thank you to all our members, we would like to give each member five (5) free hot beverage from Crunch Café on us.

This offer is available until Tuesday 30 November 2021 and can be redeemed by approaching Crunch Café staff and sharing your name and verifying your membership status with MUSAC. After this time, you will receive a Crunch Café coffee card and your free hot beverage will have been redeemed.

It’s our little way of saying thank you, we missed you – and welcome back!

We look forward to seeing you all in the coming days.

Yours in health and fitness,

Christian Renford
Venue Manager – Sport and Aquatics

MUSAC re-opening statement - 08/10/2021

Following our communication with you on 6 October, we advised that Macquarie University Sport and Aquatic Centre (MUSAC) was undertaking a two-stage approach to re-opening:

1. Monday 18 October 2021 (Health Club, Group Fitness and swimming pools (outdoor 50m and indoor 25m)
2. Monday 25 October 2021 (Squash Courts, Recreation and Sports Halls, Squad Swimming, and Children’s Programs (Gymnastics, Learn to Swim and Martial Arts)

Below we will segment what this means for each member and patron type.

We remind everyone to familiarize themselves with Conditions of Entry and to be respectful to our staff whose job it is to help us comply with the Public Health Order.

Direct Debit/Term Membership Health Club Members and Visit Pass Holders

All term memberships and multi-visit pass holders were placed on suspension during the facility shut down. The duration of the shutdown has been automatically added to the end of your membership term, so you can access the full term of your membership now the facility has re-opened.

If you had prepaid a court booking during the lockdown you will have received a credit to your account that can be used from Monday 25 October 2021.

Should you wish your membership to remain on suspension, please complete this online form by no later than Sunday 31 October 2021. If you have an urgent matter and you need to contact centre staff, please email macsport@mq.edu.au

Children's Programs (Learn to Swim, Gymnastics and Children's Martial Arts + Squad Swimming)

You should have received an email by now, confirming your enrolment/s prior to the June lockdown. These enrolments have not changed unless you have completed the online request form and our staff have been in contact with you to confirm.

If you have an urgent matter and you need to contact centre staff, please do so by emailing macsport@mq.edu.au

Thank you again for your continued support and understanding.

We can’t wait to see you!

Yours in health and fitness,

Christian Renford
Venue Manager - Sport and Aquatics

MUSAC re-opening statement - 06/10/2021

Stage 1: Monday 18 October 2021

• Health Club
• Group Fitness (capped at 20pax per class)
• Lap swimming

Stage 2: Monday 25 October 2021

• Squash Courts, Recreation and Sports Halls in line with the return of community sport
• Indoor 25m Pool (Learn to Swim, Squads and lessons only)
• Gymnastics and Martial Arts programs

While we are excited to re-open, we must clarify some Conditions of Entry for members and guests to observe upon returning to the centre. The Conditions of Entry have been developed in accordance with the NSW Government Roadmap and Public Health Order to provide a safe working, exercising, and training environment for our community. These include, but are not limited to:

• Every person entering the facility will be required to be fully vaccinated in line with the Public Health Order. For the avoidance of doubt, entry will be refused if you cannot demonstrate full vaccination status. Please be mindful of our staff whose job it is to help us comply with the Public Health Order.
• All members and visitors MUST also scan in via the Service NSW QR Code prior to entering MUSAC. In the event you do not have the technology to scan the QR code, you will be required to sign-in manually via the visitor register available at the front desk of the centre.
• The one person per 4m² rule will be applicable to all people within the facility and 2m² in our outdoor areas. If you have any queries about access and availability, please call ahead of your planned visit.
• When not exercising, facemasks are required to be worn.

The safety of our members has and always will be our number one priority. MUSAC is a COVIDSafe environment allowing you to train and play with confidence.

We will connect with you all in the coming days via email to help you understand what the re-opening means for you.

We again thank you for your continued support and understanding.

Yours in health and fitness,

Christian Renford
Venue Manager - Sport and Aquatics

MUSAC Update - response to NSW Government outdoor pools announcement - 24/09/2021

While this is welcomed news there are still a couple of things we need to work through before MUSAC re-opens its doors to members, patrons, and the public.

The safety of our members and patrons has and always will be our number one priority.

During the closure period we have been working on several projects to ensure when MUSAC does re-open its doors, it can do so with all the necessary NSW Health advice available. This means being able to open with all our programs and offerings including the Health Club, Learn to Swim, Squads, Gymnastics, and other programs.

We understand the excitement around the prospect of re-opening, it’s an excitement we share with you. We are committed to ensuring you can pick back up where you left off as seamlessly as possible and look forward to providing you more specific information soon.

If you have an urgent matter and you need to contact centre staff, please email macsport@mq.edu.au

We again thank you for your continued support and understanding and look forward to seeing you again soon.

Yours in health and fitness,

Christian Renford
Venue Manager - Sport and Aquatics

MUSAC welcomes news of a roadmap to freedom - 10/09/2021